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SHIPPING POLICY

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We only ship within Canada and the US. We do not ship to Canadian Territories or to Alaska, Puerto Rico, or Hawaii. We do not ship internationally at this time. Shipping to PO Boxes will be shipped via Canada Post and USPS.

We offer flat rate standard shipping across Canada and the US via Canada Post, USPS, and UPS.  We offer free CANADIAN standard shipping on orders of $99.00 CAD or more before taxes and any applicable discounts. We offer free US standard shipping on orders of $125.00 CAD or more before taxes and any applicable discounts.


Orders are processed as quickly as possible. Orders will be shipped pending product availability. If for some reason, the product you ordered is out of stock, you will be notified via email within 24 hours. To cancel an order, you must do so within 24 hours of placing the order. We cannot guarantee that cancellation is possible beyond this time frame. Once an order is placed and processed, we are unable to stop the shipment beyond this window. The order will be shipped and may be returned via our standard return policy. 


All dollar amounts and shipping rates are in Canadian Dollars.

 

All shipping costs will be calculated at cost BEFORE redeeming your gift card or any promotional codes.

*Rural areas may have additional shipping costs processed by the shipping company solely.

IMPORTANT: Please ensure the address you enter is correct. Addresses entered are the customer’s responsibility. Incorrect addresses that need to be changed will incur a fee of $20 (for Canadian orders) and $30 (for US orders) if the shipping label has already been printed & has to be cancelled. Once an order has shipped, we have no way of changing the address, and you will need to contact the courier directly.

SHIPPING RATES FOR CANADIAN CUSTOMERS

Orders between $0 -$99.00 CAD

Orders $99.00 CAD and more (before taxes

& applicable discounts)

$25 flat rate shipping fee CAD

FREE

SHIPPING RATES FOR US CUSTOMERS

Orders between $0 -$125.00 CAD

Orders $125.00 CAD and more (before taxes

& applicable discounts)

$35 flat rate shipping fee CAD

FREE

All items are only shipped on business days (Mondays-Fridays) excluding holidays.

Once your order has been placed, a confirmation email will be sent to you.  Once your order has been shipped, you will receive an email with detailed tracking information. You can also review your shipping and item information by logging into your account on our website.  

Shipping orders within Canada require 5-15 business days for delivery.  

Shipping within the US require 7-15 business days for delivery.

*Shipping times may vary depending on the carrier, circumstances that are out of our control, global shipping issues, and busy seasonal holiday times.

*We are not responsible for lost or stolen orders.  Please contact the carrier for more information.

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